Syllabus Template
Private class: focus .customer service
Hours: 3
Instructor: José Luis d`Âquin
E-mail: jl_daquin@live.com
Phone number: (09) 96692371.
Office hours: 15 – 18.30 Monday and Thursday
Class hours: 8:00 – 10:00 Tuesday and Friday.
Course description: This course focuses on developing spoken English, using the four skills, which Will Help to develop their speaking abilities in the students.
Course objectives: To use specific words in their specific area, which is hotel services (attending a dining-room).
Generals objectives
-To be able to communicate efficiently in speaking and writing
-To develop questions in a polite way (politeness) such as: could I help you? What could I do for you? What will you hav
-To apply all the content in a real situation
-To recognize and apply vocabulary according to the dining room parts or element of the table
Course requirements: It is compost of 10 sessions, in this sessions the students has to be able to understand in English and at the same time to be able to communicate in the language.
Required texts: Ready to order, 2002 publisher, author-Annie Baude, Montserrat Iglesias, Anna Iniesta, Longman editorial
Required readings: Ready to order
The Ready to Order course book presents and practices the relevant language and skills work in context by focusing on typical situations in a restaurant.
